NetNineNine - Status Page

Hebron experiencing partial outage

Hebron Outage
  • Update
    Update

    🚨 Net Nine Nine Notice 🚨

    Hebron

    Our technical team remains on-site and restoration efforts are ongoing. The team continues to make progress in restoring connectivity and is actively working to reconnect the remaining affected clients as quickly and safely as possible.

    Next update: 5PM

    https://netninenine.co.za/submit-a-ticket

  • Update
    Update

    🚨 Net Nine Nine Notice 🚨

    Hebron

    Our technical team remains on-site and restoration efforts are ongoing. The team continues to make progress in restoring connectivity and is actively working to reconnect the remaining affected clients as quickly and safely as possible.

    Next update: 2PM

    [https://netninenine.co.za/submit-a-ticket](https://netninenine.co.za/submit-a-ticket)

  • Update
    Update

    🚨 Net Nine Nine Notice 🚨

    Hebron

    Our technical team is back on-site working on restoring service to the community. Significant progress was made yesterday and the team will work to restore network connectivity to the remaining affected clients.

    Next update: 11AM

    https://netninenine.co.za/submit-a-ticket

  • Identified
    Identified

    🚨 Net Nine Nine Notice 🚨

    Hebron

    Our technical team has identified a damaged cable during their investigation, which may be contributing to the network disruption. The team has begun splicing the affected cable while continuing to assess the network.

    Next update: 5PM

    https://netninenine.co.za/submit-a-ticket

  • Investigating
    Investigating

    🚨 Net Nine Nine Notice 🚨

    Hebron

    Our technical team is still on the ground investigating the cause of the continued network disruption. We apologise for the inconvenience this disruption has caused, and we would like to assure the community that restoring service remains our priority.

    Next update: 2PM

    https://netninenine.co.za/submit-a-ticket

  • Identified
    Identified

    🚨 Net Nine Nine Notice 🚨

    Hebron

    We are aware that some clients are still offline. Technicians are actively working to restore connection to the remaining impacted services. We apologise for the inconvenience and appreciate your patience while we complete the final restoration efforts.

    Next update: 11AM

    https://netninenine.co.za/submit-a-ticket

  • Monitoring
    Monitoring

    🚨 Net Nine Nine Notice 🚨

    Hebron

    We are aware of all clients who are still offline. Technicians are working to restore connection to the remaining impacted services, but we currently do not anticipate total reconnection tonight. We apologise for the inconvenience and appreciate your patience while we complete the remaining restoration efforts.

    Next update: 8AM

    https://netninenine.co.za/submit-a-ticket

  • Identified
    Identified

    🚨 Net Nine Nine Notice 🚨

    Hebron

    The majority of affected clients in the Hebron area have now been restored. Our technical teams continue to work diligently to reconnect the remaining clients and ensure full service restoration across the area.

    We apologise for the inconvenience and appreciate your patience while we complete the remaining restoration efforts.

    Next update: 8PM

    https://netninenine.co.za/submit-a-ticket

    If you are still offline after services have been restored in your area, please submit a support ticket.

  • Investigating
    Investigating

    🚨 Net Nine Nine Notice 🚨

    Hebron

    We are aware of the network disruption affecting clients in the Hebron area. Due to the extensive investigations required to identify the root cause, the matter has been escalated to our senior engineers, who are actively assisting with restoration efforts.

    We apologise for the inconvenience and appreciate your patience while we work to resolve the issue as quickly as possible.

    Next update: 8PM

    https://netninenine.co.za/submit-a-ticket/

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