Affected Components: Ga-Rankuwa

Aug 18, 09:26:46 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Ga Rankuwa We are aware of the network disruption affecting the community. Our team is on site investigating the cause. Next update: 14:00 <https://netninenine.co.za/get-in-touch/>.

Aug 18, 17:52:33 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Our team is working house-to-house to assist the final batch of clients still impacted by the outage. We appreciate your patience during this outage. Our technicians will contact you directly if access to your property is necessary. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 19, 06:39:22 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Our technical team is back onsite working to restore service to the community. The team is currently conducting house-to-house checks to identify and resolve any remaining connectivity issues affecting customers. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 18, 11:50:27 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Ga Rankuwa The remaining affected lines are gradually coming back online and our team is making steady progress with the repair process. Further updates will be communicated at the stipulated times below. We sincerely apologise for the delay in restoration and assure all clients that restoring service remains our priority. Next update: 17:00 <https://netninenine.co.za/get-in-touch/>.

Aug 18, 14:48:14 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Ga Rankuwa The remaining affected lines are gradually coming back online and our team is making steady progress with the repair process. Further updates will be communicated at the stipulated times below. We sincerely apologise for the delay in restoration and assure all clients that restoring service remains our priority. Next update: 20:00 <https://netninenine.co.za/get-in-touch/>.

Duration: 11 hours and 5 minutes

Affected Components: Thabong

Aug 18, 06:45:39 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Thabong We are aware of the network disruption affecting the community. Our team is on site investigating the cause. Next update: 11:00 <https://netninenine.co.za/get-in-touch/>.

Aug 18, 11:46:19 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Thabong Our team is still on site splicing as part of the repair process. The team is working diligently to restore the affected services and bring all impacted connections back online as soon as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding while our team works to complete the repairs and restore full connectivity. Thank you for your continued patience and support. Next update: 17:00 <https://netninenine.co.za/get-in-touch/>.

Aug 18, 17:51:04 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Thabong Reason for Outage: Cable Break Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://netninenine.co.za/submit-a-ticket/> .

Aug 18, 14:31:09 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Thabong Our team is still on site splicing as part of the repair process. The team is working diligently to restore the affected services and bring all impacted connections back online as soon as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding while our team works to complete the repairs and restore full connectivity. Thank you for your continued patience and support. Next update: 20:00 <https://netninenine.co.za/get-in-touch/>.

Duration: 9 minutes

Affected Components: Rockdale

Aug 18, 06:23:34 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Rockdale We are aware of the network disruption affecting the community. Our team is on site investigating the cause. Next update: 11:00 <https://netninenine.co.za/get-in-touch/>.

Aug 18, 06:32:59 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Rockdale Reason for Outage: Power Related Network Disruption Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you. <https://netninenine.co.za/submit-a-ticket/>.

Duration: 12 hours and 49 minutes

Affected Components: Boitekong

Aug 17, 17:20:05 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Boitekong Your area is impacted by a network service outage. Our team is investigating the cause and repairs will begin thereafter. We will provide more information as soon as it becomes available. Next update: 10PM or sooner..

Aug 17, 19:47:20 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Boitekong Service to the area has been restored. Our team is on standby to intervene if the network loses connection. Thank you for your understanding. Next update: 8AM or sooner..

Aug 18, 06:08:43 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Boitekong Reason for Outage: Power Disruption Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://netninenine.co.za/submit-a-ticket/>.

Duration: 22 hours and 41 minutes

Affected Components: Phuthaditjhaba

Aug 17, 13:10:41 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Phuthaditjhaba Your area is impacted by a network service outage. Our team is investigating the cause and more information will be provided once the cause has been identified. We apologise for the disruption to your service. Next update: 5pm <https://netninenine.co.za/get-in-touch/>.

Aug 17, 14:58:15 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Phuthaditjhaba Further investigations into the network service outage are underway. Our technical team is continuing to investigate the cause so that restoration efforts can proceed as soon as possible. We apologise for the disruption to your service and appreciate your patience and understanding. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 18, 08:40:27 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Phuthaditjhaba Reason for Outage: Cable break Our team is still on site splicing as part of the repair process. The team is working diligently to restore the affected services and bring all impacted connections back online as soon as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding while our team works to complete the repairs and restore full connectivity. Thank you for your continued patience and support. Next update: 14:00 <https://netninenine.co.za/get-in-touch/>.

Aug 17, 17:49:48 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Phuthaditjhaba Reason for Outage: Cable break Technicians have identified a cable break outside of Phutaditjhaba. Our team is assessing the full extent of the damage, and repairs will begin thereafter. Technicians will continue work through the evening, and we will provide updates in the event of significant change. We apologise for the disruption to your service and appreciate your patience and understanding. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 18, 06:09:30 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Phuthaditjhaba Reason for Outage: Cable break Our team is currently on site and busy with splicing work as part of the repair process. The team is working diligently to restore the affected services and bring all impacted connections back online as soon as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding while our team works to complete the repairs and restore full connectivity. Thank you for your continued patience and support. Next update: 11:00 <https://netninenine.co.za/get-in-touch/>.

Aug 18, 09:40:25 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Phuthaditjhaba Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you. <https://netninenine.co.za/submit-a-ticket/>.

Aug 18, 10:48:22 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Phuthaditjhaba Your area is impacted by a network service outage. Our team is investigating the cause and more information will be provided once the cause has been identified. We apologise for the disruption to your service. Next update: 2pm <https://netninenine.co.za/get-in-touch/>.

Aug 18, 11:51:41 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Phuthaditjhaba Reason for Outage: Upstream Provider Cable Break Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you. <https://netninenine.co.za/submit-a-ticket/>.

Duration: 2 hours and 33 minutes

Affected Components: Hebron

Aug 17, 06:16:48 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Hebron Your area is impacted by a network service outage. Our team is investigating the cause and more information will be provided once the cause has been identified. We apologise for the disruption to your service. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 17, 08:49:57 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Hebron Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php>.

Duration: 13 hours and 35 minutes

Affected Components: Kwamhlanga

Aug 17, 09:06:49 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Kwa Mhlanga Your area is currently impacted by a network service outage. Our technical team is investigating the cause, and more information will be provided once the cause has been identified. We apologise for the disruption to your service and appreciate your patience and understanding. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 17, 11:48:48 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Kwa Mhlanga Your area is currently impacted by a network service outage. Restoration efforts are currently ongoing. More information will be provided once the cause has been identified. We apologise for the disruption to your service and appreciate your patience and understanding. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 17, 06:13:45 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 KwaMhlanga Your area is impacted by a network service outage. Our team is investigating the cause and more information will be provided once the cause has been identified. We apologise for the disruption to your service. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 17, 14:58:57 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 KwaMhlanga Further investigations into the network service outage are underway. Our technical team is continuing to investigate the cause so that restoration efforts can proceed as soon as possible. We apologise for the disruption to your service and appreciate your patience and understanding. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 17, 17:54:03 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 KwaMhlanga Investigations are ongoing. We apologise for the delayed turnaround on these investigations, but the team remains on site. Repairs will begin once investigations are complete. We apologise for the disruption to your service and appreciate your patience and understanding. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 17, 19:48:06 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 KwaMhlanga Service to your area has been restored. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Aug 17, 19:48:29 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 KwaMhlanga Reason for Outage: Upstream Provider Power Disruption Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://netninenine.co.za/submit-a-ticket/>.

Duration: 1 day, 13 hours and 24 minutes

Affected Components: Rocklands

Aug 16, 08:49:26 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Rocklands Our technical team remains onsite working to restore services following vandalism to the fibre infrastructure, which caused the network disruption affecting the community. The fibre splicing process is still ongoing, and services will begin restoring in phases as the work progresses. The team will continue working to restore connectivity to all affected customers as quickly and safely as possible. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 16, 06:23:00 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Rocklands We are aware of the network disruption affecting some customers in the community. Our technical team has identified vandalism to our fibre infrastructure as the cause of the disruption. The team has been working on restoration efforts since last night and is continuing with the fibre splicing process. As splicing progresses, services will begin restoring in phases. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 16, 11:53:15 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Rocklands Our technical team remains onsite working to restore services following the vandalism to our fibre infrastructure. The team is continuing with the fibre splicing process, and services will gradually be restored as the work progresses. Please be assured that restoring your service remains our highest priority. Our technicians will remain onsite and continue working until services have been fully restored to all affected customers. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 17, 09:06:17 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Rocklands Your area is currently impacted by a network service outage. Our technical team has identified the cause, and restoration efforts are ongoing. We apologise for the disruption to your service and appreciate your patience and understanding as our team works to restore connectivity. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 17, 11:48:06 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Rocklands Your area is currently impacted by a network service outage. Our technical team has identified the cause, and restoration efforts are ongoing. We apologise for the disruption to your service and appreciate your patience and understanding as our team works to restore connectivity. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 17, 14:59:28 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Rocklands The majority of clients in the area have had their services restored. Our technical team is continuing to work on restoring connectivity for all remaining affected clients. We apologise for the disruption to your service and appreciate your patience and understanding as our team works to complete the restoration process. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 16, 14:48:30 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Rocklands Our technical team has completed the repair work, and services have been restored to the majority of affected customers. We are aware that some customers remain without connectivity. The team is conducting further network checks to identify and address the remaining affected connections. Please be assured that restoring service to all remaining affected customers remains our priority. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 17, 17:51:22 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Rocklands - Mangaung System checks have confirmed a number of clients are still offline. Further investigations are underway to identify the reason for this, and repairs will continue once these investigations are complete. We apologise for the disruption to your service and appreciate your patience and understanding as our team works to complete the restoration process. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 17, 19:47:04 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Rocklands - Mangaung Reason for Outage: Vandalism Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://netninenine.co.za/submit-a-ticket/>.

Duration: 8 hours and 44 minutes

Affected Components: Umlazi

Aug 16, 08:49:53 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Umlazi Our technical team remains onsite working to restore service to the affected customers. The team is currently investigating the network to identify the cause of the disruption and determine the necessary repairs required to restore connectivity. We assure all affected customers that restoring service remains our priority. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 16, 06:12:19 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Umlazi Our technical team is back on site working on restoring service to the community. We assure all affected clients that restoring service remains our priority. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 16, 11:54:04 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Umlazi Our technical team has made significant progress, with the majority of affected customers now restored. The network disruption was caused by damage to the network infrastructure during ongoing construction work in the area. Our team remains onsite attending to the remaining affected clients and they are closely monitoring the infrastructure while construction activities continue. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 16, 14:56:07 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Umlazi Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://support.evotel.co.za/open.php>.

Duration: 13 hours and 33 minutes

Affected Components: Harrismith

Aug 14, 17:39:16 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Harrismith A damaged cable has been identified as the cause of this outage. The team is preparing the site so repairs can begin. We currently do not anticipate full reconnection of the network this evening, but updates will be provided at the times indicated below. We apologise for the disruption to your service and are working to restore connectivity as soon as possible. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 15, 07:12:41 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Harrismith Service to your area has been restored. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Duration: 2 hours and 23 minutes

Affected Components: Phuthaditjhaba

Aug 14, 15:14:43 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Phutaditjhaba Your area is impacted by a network service outage. Our team is investigating the cause and more information will be provided once the cause has been identified. We apologise for the disruption to your service. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 17:37:55 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Phutaditjhaba Service to your area has been restored. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Aug 14, 17:37:42 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Phutaditjhaba Service to your area has been restored. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Duration: 15 hours and 5 minutes

Affected Components: Rockdale

Aug 14, 06:18:20 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Rockdale Your area is currently impacted by a network service outage. Our technical team is investigating the cause, and restoration efforts will begin once the cause has been identified. We apologise for the disruption to your service and are working to restore connectivity as soon as possible. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 08:44:47 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Rockdale Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://netninenine.co.za/submit-a-ticket/>.

Aug 13, 17:40:11 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Rockdale Your area is impacted by a network service outage. Our team is investigating the cause, and repairs will begin thereafter. We apologise for this disruption to regular service, and we aim to have connection restored as soon as possible. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Duration: 1 day, 17 hours and 29 minutes

Affected Components: Kagiso

Aug 13, 11:41:51 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Kagiso The technical team remains onsite working to restore service to the affected customers. The team has identified damaged network infrastructure following an incident in which a vehicle knocked down several fibre poles. The team has collected the additional resources required to complete the restoration, and repair work is now well underway. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 14:53:20 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Kagiso Our technical team remains onsite working to restore service to the affected customers. The required fibre cable has now arrived onsite, and the team is currently preparing the cable and network infrastructure for the splicing process. Once the necessary preparation work has been completed, the team will begin fibre splicing as restoration efforts continue. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 08:45:48 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Kagiso The technical team is still onsite working on restoring service to the affected customers. The team is currently pulling a replacement fibre cable after identifying a cable break as the cause of the network disruption. Once the cable has been installed, the team will proceed with the necessary splicing to restore connectivity to the affected customers. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 12, 19:36:29 GMT+0
Investigating - 🚨 Net Nine Nine Notice 🚨 Kagiso A cable break has caused a small outage in your area. Technicians are evaluating the damage, and repairs will begin thereafter. Thank you for your patience. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 06:15:46 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Kagiso The cause of the outage has been identified as a cable break. Our technicians are currently working on the affected area, and restoration efforts are ongoing. We apologise for the disruption and appreciate your patience and understanding while our team works to restore services. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 06:19:54 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Kagiso Restoration efforts are ongoing, with splicing work currently underway to restore connectivity in the affected area. Our technical team is working to restore services as soon as possible. Further updates will be provided at the time indicated below. Thank you for your patience and understanding. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 11:53:20 GMT+0
Monitoring - 🚨 Net Nine Nine Notice🚨 Kagiso Restoration efforts are ongoing, with our technical team currently reconnecting and repairing the affected fibre cables to restore connectivity in the area. Our team is working to restore services as soon as possible. Further updates will be provided at the time indicated below. Thank you for your continued patience and understanding. Next update: 2PM Net Nine Nine Contact Us <https://netninenine.co.za/get-in-touch/>.

Aug 14, 13:05:37 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Kagiso Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://netninenine.co.za/submit-a-ticket/>.

Aug 13, 17:47:42 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Kagiso Splicing to restore connection is underway. Clients will being to reconnect during the night. Work will continue during the evening, and further updates will be provided at the time indicated below. Thank you for your patience. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 08:45:52 GMT+0
Identified - 🚨 Net Nine Nine Notice🚨 Kagiso Restoration efforts are ongoing, with our technical team currently reconnecting and repairing the affected fibre cables to restore connectivity in the area. Our team is working to restore services as soon as possible. Further updates will be provided at the time indicated below. Thank you for your continued patience and understanding. Next update: 2PM Net Nine Nine Contact Us <https://netninenine.co.za/get-in-touch/>.

Duration: 23 hours and 14 minutes

Affected Components: Westonaria

Aug 12, 15:21:37 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Westonaria - Glenharvie Your area is impacted by a cable break due to attempted theft. We apologise for this disruption to your service, and technicians are already working on repairs. Thank you for your patience. More information will follow at the time indicated below. Next update: 20:00 <https://netninenine.co.za/get-in-touch/>.

Aug 13, 12:01:02 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Westonaria – Glenharvie Our technical team remains onsite working to restore full service to the remaining affected customers. Significant progress has been made, with many customers already reconnected. The team is continuing with house-to-house checks to identify and resolve any outstanding connectivity issues affecting the remaining customers. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 14:35:13 GMT+0
Resolved - 🚨 Net Nine Nine Notice 🚨 Westonaria – Glenharvie Service to the area has been restored. Thank you for your patience. If you are still offline, please log a ticket using this link and our Support Team will assist you: <https://netninenine.co.za/submit-a-ticket/>.

Aug 12, 18:32:37 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Westonaria - Glenharvie Most clients have been reconnected, and the final batch will be assisted tomorrow morning. Thank you for your patience. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 08:47:59 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Westonaria – Glenharvie Our technical team is still onsite working to restore service to the remaining affected customers. The team is conducting house-to-house checks to identify and resolve any outstanding connectivity issues. As these checks and repairs continue, services will gradually be restored to the remaining affected customers. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 06:16:17 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Westonaria – Glenharvie The majority of affected clients have now been reconnected. Our technicians will continue assisting the remaining affected clients through home-to-home visits. Thank you for your patience and understanding as we work to restore all remaining services. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Duration: 12 hours and 11 minutes

Affected Components: Bhekuzulu

Aug 12, 11:33:15 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Bhekuzulu Some of the affected connections in the area are gradually coming back online. Our team is continuing with restoration efforts and is working to bring the remaining affected services back online as soon as possible. We apologise for the inconvenience caused and sincerely appreciate your patience and understanding while our team completes the restoration process. Next update: 17:00 <https://netninenine.co.za/get-in-touch/>.

Aug 12, 08:46:39 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Bhekuzulu Some of the affected connections in the area are gradually coming back online. Our team is continuing with restoration efforts and is working to bring the remaining affected services back online as soon as possible. We apologise for the inconvenience caused and sincerely appreciate your patience and understanding while our team completes the restoration process. Next update: 14:00 <https://netninenine.co.za/get-in-touch/>.

Aug 12, 14:45:45 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Bhekuzulu Repair work in the affected area is still underway. Our team remains actively engaged on site and is working to restore the remaining connections that are currently offline. We apologise for the continued disruption and appreciate your patience and understanding as our team works towards completing the repairs and restoring full connectivity. Next update: 20:00 <https://netninenine.co.za/get-in-touch/>.

Aug 12, 18:28:55 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Bhekuzulu Service to your area has been restored. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Aug 12, 06:17:38 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Bhekuzulu Our team is aware of the ongoing outage in the area and are currently investigating the cause of disruption. We sincerely apologise for the inconvenience and appreciate your patience and understanding as our technicians work to restore services as quickly and safely as possible. Next update: 11:00 <https://netninenine.co.za/get-in-touch/>.

Duration: 19 hours and 10 minutes

Affected Components: Phuthaditjhaba

Aug 9, 11:03:35 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Phutaditjhaba Your area is impacted by a network service outage. Our team is working to restore connection as quickly as possible. Thank you for your patience. Next update: 4PM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 9, 13:40:45 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Phutaditjhaba Service to your area has been restored and we are monitoring the connection for stability. If any further disruptions occur, our team will intervene and begin repairs. Thank you for your patience. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 9, 13:51:47 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Phutaditjhaba Technicians are working to restore connections across the network, and clients are restoring in small batches. These repairs will continue during the evening. They are addressing faults individually, and this will take time. The technicians will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 10, 06:13:34 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Phutaditjhaba Service to your area has been restored. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Duration: 23 hours and 4 minutes

Affected Components: Boitekong

Aug 9, 06:02:07 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Boitekong The majority of clients have been restored. Work to restore the final batch of affected clients is ongoing. Technicians will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 12PM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 9, 10:06:13 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Boitekong Service to your area has been restored. The final group of offline clients will be assisted by our technicians. Our technicians will contact you directly to schedule your repair. <https://netninenine.co.za/get-in-touch/>.

Aug 9, 10:20:11 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Boitekong Service to your area has been restored. The final group of offline clients will be assisted by our technicians. Our technicians will contact you directly to schedule your repair. <https://netninenine.co.za/get-in-touch/>.

Aug 8, 11:16:18 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Boitekong A cable break has been identified in Boitekong. We apologise for the ongoing disruptions to service. Thank you for your patience as we work to restore connection. Next update: 4PM <https://netninenine.co.za/get-in-touch/>.

Duration: 1 hour and 4 minutes

Affected Components: Harrismith

Aug 7, 13:19:08 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Harrismith We are aware of the network disruption affecting clients in the community. Our team is working on restoring service as quickly as possible. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 14:23:29 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Harrismith Service to your area has been restored. Thank you for your patience..

Duration: 7 days, 8 hours and 5 minutes

Affected Components: Ga-Rankuwa, Harrismith

Aug 7, 09:46:39 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Our technical team is still on site investigating the cause of the network disruption. We assure the affected clients that restoring service remains our priority. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 8, 09:32:08 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Fault finding is ongoing, and repairs are slowly being implemented. We apologise for the extended time offline. We remain committed to restoring connection as soon as possible. Next update: 4PM <https://netninenine.co.za/get-in-touch/>.

Aug 8, 06:11:16 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Our team has discovered further cable damage, and is currently tracing for further faults. This has caused more clients to go offline. Fault tracing will take time, but we remain committed to restoring connection to the area as soon as possible. Next update: 12PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 11:46:31 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Our technical team has identified environmental damage to the fibre infrastructure as the cause of the network disruption. The team is currently onsite carrying out the fibre splicing process. As the splicing progresses, services will begin restoring in phases. Once the work has been completed, technicians will conduct final testing to ensure network stability. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 15:03:24 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Cable repairs are underway. This process should restore most clients, but further repairs may be necessary once this step is complete. Thank you for your patience. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 18:04:34 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Work on site continues, and clients are continuing to restore. Further investigations are underway to confirm if more cable damage has occurred. Thank you for your patience during this downtime. Updates will be provided at the times indicated below. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 9, 10:19:30 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Clients are restoring in small batches and technicians are continuing repairs. We apologise for the extended time offline. We remain committed to restoring connection as soon as possible. Next update: 4PM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 9, 06:04:57 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Fault-finding is ongoing, and repairs will be implemented once break locations have been identified. We apologise for the extended time offline. We remain committed to restoring connection as soon as possible. Next update: 12PM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 8, 14:00:43 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Work to restore connection will continue during the evening. Fault-finding is ongoing, and repairs will be implemented once break locations have been identified. We apologise for the extended time offline. We remain committed to restoring connection as soon as possible. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 9, 13:43:32 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Technicians are working to restore connections across the network, and clients are restoring in small batches. These repairs will continue during the evening. They are addressing faults individually, and this will take time. The technicians will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 10, 06:16:05 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Repairs are ongoing, and technicians are moving street-by-street to assist clients. We apologise for the time this is taking, however thorough investigations are required to isolate the faults. Please keep an eye on your phone - our technicians will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 12PM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 11, 14:47:20 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Repairs are ongoing, but rainy weather is delaying the restoration process. There is also currently no electricity in the area, which means we are unable to confirm which clients have been successfully restored at this stage. Our technical team is on standby and waiting for electricity to be restored so that they can confirm that network services have been fully restored for all affected clients in Ga-Rankuwa. We sincerely apologise for the extended downtime Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 11, 12:06:12 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Repairs are ongoing, but rainy weather is delaying the restoration process. There is also currently no electricity in the area, which means we are unable to confirm which clients have been successfully restored at this stage. Our technical team is continuing with repairs and will work to restore services as soon as conditions allow. We sincerely apologise for the extended downtime and ongoing disconnection experienced by the Ga-Rankuwa community. We appreciate your patience and understanding. Next update: 5PM.

Aug 11, 06:08:43 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Repairs are ongoing, but rainy weather is delaying the restoration process. Our technical team is continuing with repairs and will work to restore services as soon as conditions allow. We sincerely apologise for the extended downtime and ongoing disconnection experienced by the Ga-Rankuwa community. We appreciate your patience and understanding. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 10, 10:00:29 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Technicians are currently tracing multiple faults across the network that has caused clients to go offline. This has caused the repair to be labour intensive and time-consuming. We apologise for this delay, however, each fault is unique and requires proper investigation to ensure clients are restored correctly. Technicians will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 4PM <https://netninenine.co.za/get-in-touch/>.

Aug 11, 08:47:11 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Repairs are ongoing, but rainy weather is delaying the restoration process. Our technical team is continuing with repairs and will work to restore services as soon as conditions allow. We sincerely apologise for the extended downtime and ongoing disconnection experienced by the Ga-Rankuwa community. We appreciate your patience and understanding. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 12, 06:07:32 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Repair work in the affected area is still ongoing. Our team remains on site and is still actively working to restore all affected services as quickly as possible. We sincerely apologise for the extended downtime Next update: 11:00 <https://netninenine.co.za/get-in-touch/>.

Aug 12, 08:50:17 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Our team on the ground is currently attending to the remaining affected connections individually. Technicians are working through each outstanding case to identify and resolve the issues as efficiently as possible. We apologise for the continued inconvenience and appreciate your patience and understanding while our team works towards restoring all remaining services. Next update: 14:00 <https://netninenine.co.za/get-in-touch/>.

Aug 12, 11:34:42 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Our team on the ground is currently attending to the remaining affected connections individually. Technicians are working through each outstanding case to identify and resolve the issues as efficiently as possible. We apologise for the continued inconvenience and appreciate your patience and understanding while our team works towards restoring all remaining services. Next update: 17:00 <https://netninenine.co.za/get-in-touch/>.

Aug 12, 14:39:00 GMT+0
Identified - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Our team on the ground is currently attending to the remaining affected connections individually. Technicians are working through each outstanding case to identify and resolve the issues as efficiently as possible. We apologise for the continued inconvenience and appreciate your patience and understanding while our team works towards restoring all remaining services. Next update: 20:00 <https://netninenine.co.za/get-in-touch/>.

Aug 11, 18:13:12 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Repairs are ongoing, but rainy weather is delaying the restoration process. Some portions of Ga-Rankuwa still do not have power and this is slowing our system checks significantly. We apologise for this delay. Technicians are assisting clients as and when its possible to do so. We sincerely apologise for the extended downtime Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 11:39:51 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Our technical team is still onsite working to restore service to the remaining affected customers. The team is conducting house-to-house checks to identify and resolve any outstanding connectivity issues. We sincerely apologise for the extended downtime and we assure all clients that restoring your service remains our priority. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 08:46:20 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Our technical team is still onsite working to restore service to the remaining affected customers. The team is conducting house-to-house checks to identify and resolve any outstanding connectivity issues. We sincerely apologise for the extended downtime and we assure all clients that restoring your service remains our priority. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 14:51:54 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Our technical team is still onsite working to restore service to the remaining affected customers. The team is conducting house-to-house checks to identify and resolve any outstanding connectivity issues. Please be assured that restoring your service remains our highest priority. Our technicians will continue working until service service to all affected clients has been fully restored. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 12, 18:31:44 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Our technicians are assisting the final batch of clients on a case-by-case basis. Please keep an eye on your phone as they will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 06:17:00 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Restoration efforts are currently ongoing. Our technicians are assisting the final group of affected customers. We appreciate your continued patience and understanding. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 13, 17:49:12 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Ga-Rankuwa Clients continue to restore as technicians assist house-to-house. Please remember to keep an eye on your phone as our technicians will contact you directly if access to your property is necessary. Please be assured that restoring your service remains our highest priority. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 06:19:03 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Ga-Rankuwa Restoration efforts are ongoing, with technicians assisting clients house-to-house as services continue to be restored. Please keep an eye on your phone, as our technicians may contact you directly if access to your property is required. Please be assured that restoring your service remains our highest priority. Next update: 11AM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 14:27:18 GMT+0
Monitoring - 🚨 Net Nine Nine Notice 🚨 Harrismith Investigations are ongoing, and repairs will begin once the cause has been identified. We apologise for the disruption to your service and are working to restore connectivity as soon as possible. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 17:51:14 GMT+0
Resolved - 🚨 Net Nine Nine Notice🚨 Ga-Rankuwa Service to your area has been restored. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Aug 14, 11:57:20 GMT+0
Monitoring - 🚨 Net Nine Nine Notice🚨 Ga-Rankuwa Restoration efforts are ongoing, with our technicians assisting clients house-to-house as services continue to be restored Please keep an eye on your phone, as our technicians may contact you directly if access to your property is required. Please be assured that restoring your service remains our highest priority. We appreciate your continued patience and understanding. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 14:25:37 GMT+0
Monitoring - 🚨 Net Nine Nine Notice🚨 Ga-Rankuwa System configurations are being run across the network. This step of the repairs will take time, but clients will restore during this process. If clients remain offline after this, further investigations will be necessary. Our technicians are also still busy with final cable repairs. Please keep an eye on your phone, as our technicians may contact you directly if access to your property is required. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 14, 08:45:17 GMT+0
Monitoring - 🚨 Net Nine Nine Notice🚨 Ga-Rankuwa Restoration efforts are ongoing, with our technicians assisting clients house-to-house as services continue to be restored Please keep an eye on your phone, as our technicians may contact you directly if access to your property is required. Please be assured that restoring your service remains our highest priority. We appreciate your continued patience and understanding. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Duration: 2 days, 2 hours and 28 minutes

Affected Components: Hebron

Aug 7, 07:18:56 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Hebron We are aware of the network disruption affecting the community. Our team is on-site working on restoring service as quickly as possible. Next update: 11AM. <https://netninenine.co.za/get-in-touch/>.

Aug 7, 09:08:54 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Hebron Our technical team has confirmed that vandalised fibre cables are the cause of the network disruption and is currently onsite assessing the extent of the damage. Once the assessment has been completed, the team will begin the necessary repairs to restore connectivity as quickly and safely as possible. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 11:45:50 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Hebron Our technical team remains onsite and has completed the restoration work. The team is now conducting final network checks to verify connectivity and ensure the stability of the network. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 14:58:13 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Hebron The damaged feeder cable has been repaired and final repair work is being implemented. We currently anticipate reconnection tonight, but any delays will be communicated at the time indicated below. Thank you for your patience. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 18:02:22 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Hebron Repairs will continue in the morning. Thank you for your patience during this downtime. Further updates will be provided at the times indicated below. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 8, 06:04:46 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Hebron Due to power issues in the area, repairs are unable to proceed. Updates will be provided once power restores..

Aug 9, 09:47:17 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Hebron Service to Hebron has been restored. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Duration: 23 hours and 10 minutes

Affected Components: Phuthaditjhaba

Aug 7, 06:53:01 GMT+0
Investigating - 🚨Net Nine Nine Maintenance Update🚨 Phuthaditjaba We are aware of the network disruption affecting the community. Our team is on-site working on restoring service as quickly as possible. Next update: 11AM. <https://netninenine.co.za/get-in-touch/>.

Aug 7, 09:11:36 GMT+0
Identified - We are continuing to work on a fix for this incident.🚨Net Nine Nine Notice🚨 Phuthaditjaba Our technical team remains onsite working to restore services to the affected customers. The team has identified a damaged fibre cable as the cause of the network disruption and is currently collecting the required repair materials to continue the restoration efforts. Once the materials are onsite, technicians will begin replacing the damaged section of the fibre cable. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 11:47:28 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Phuthaditjaba Our technical team remains onsite, and restoration efforts are progressing. The team is currently splicing the first fibre joint as part of the repair process. As the splicing progresses, services will begin restoring in phases. Once the repair work has been completed, the team will carry out final testing to ensure network stability. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 15:00:56 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Phuthaditjhaba Cable repairs are underway. This process should restore most clients, but repairs may be necessary once this step is complete. Thank you for your patience. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 17:53:09 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Phutaditjhaba The majority of clients have been reconnected. Work is ongoing and we hope to have all services restored as soon as possible. Further updates will follow at the time indicated below. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 8, 06:03:13 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Phutaditjhaba Service to your area has been restored. Thank you for your patience. The final group of impacted clients will be assisted on a case-by-case basis. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Duration: 1 hour and 20 minutes

Affected Components: Greater Tubatse

Aug 6, 13:21:44 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Greater Tubatse Our team is aware of the ongoing outage in the area and are currently investigating the cause of disruption. We sincerely apologise for the inconvenience and appreciate your patience and understanding as our technicians work to restore services as quickly and safely as possible. Next update: 17:00 <https://netninenine.co.za/get-in-touch/>.

Aug 6, 14:41:40 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Greater Tubatse All services in the area have been successfully restored. If you are still struggling to establish a connection, please kindly contact us by clicking on the link below and one of our support representatives will be in touch to assist you. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Duration: 3 days, 20 hours and 44 minutes

Affected Components: Kwa-Guqa

Aug 7, 06:42:43 GMT+0
Identified - 🚨Net Nine Nine Maintenance Update🚨 Kwa Guqa Our technical team is back on site working on restoring service to the community. We sincerely apologise for the delayed restoration. Further updates will be shared as progress continues. Next update: 11AMor sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 6, 18:08:07 GMT+0
Monitoring - 🚨Net Nine Nine Maintenance Update🚨 Kwa Guqa Work to restore connection is currently underway, and system checks are currently confirming all clients still offline. We apologise for the time repairs are taking, but we will keep the community informed. Further updates will be shared as progress continues. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 6, 13:12:06 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Kwa Guqa Repairs in the area are still ongoing and our team are working on restoring service to the affected clients in the community. We sincerely apologise for the delay in restoration. Next update: 17:00 <https://netninenine.co.za/get-in-touch/>.

Aug 6, 14:59:25 GMT+0
Identified - 🚨Net Nine Nine Maintenance Update🚨 Kwa Guqa Our team is actively working to restore all remaining affected connections. Restoration efforts are progressing as the team continues to reconnect impacted services and work towards bringing the network back to full operation as quickly as possible. Further updates will be shared as progress continues. Next update: 20:00 <https://netninenine.co.za/get-in-touch/>.

Aug 7, 09:09:17 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Kwa Guqa Our technical team remains onsite working to restore services to the remaining affected customers. Good progress has been made, with connectivity successfully restored to sections of the affected network. Restoration efforts are continuing, and the team is working through the remaining affected areas to restore services as quickly and safely as possible. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 8, 09:31:51 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Clients are slowly being restored across the network. Technicians are moving house-to-house and will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 4PM <https://netninenine.co.za/get-in-touch/>.

Aug 8, 06:15:18 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Fault tracing and repairs are continuing. Our team is working street-by-street to restore connection to offline clients. Thank you for your patience. Next update: 12PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 11:57:03 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Our technical team has successfully completed the installation of the manhole, and the fibre splicing process is now well underway. As the splicing progresses, services will begin restoring in phases. Once the work has been completed, the team will conduct final testing to ensure network stability before confirming full service restoration. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 17:50:59 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Clients are restoring in small batches, and technicians are continuing their work during the night. We anticipate more clients to reconnect as work progresses, and updates will be provided at the time indicated below. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 15:07:54 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Clients are being assisted by technicians as they move house-to-house. System checks and configurations will take time as they are implemented across the network to restore connection. We apologise for the ongoing outage. Thank you for your patience. Next update: 8PM <https://netninenine.co.za/get-in-touch/>.

Aug 9, 10:19:52 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Kwa-Guqa The final batch of clients will be attended to on a case-by-case basis. Clients continue to restore, and we ask that you keep an eye on your phone. Technicians will call you if access to your property is needed. Thank you for your patience. Next update: 4PM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 9, 06:00:12 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Significant progress has been made, and the majority of clients have been restored. Work to restore connection is ongoing. Technicians are moving house-to-house and will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 12PM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 8, 14:00:04 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Technicians will continue repairs during the course of the evening. Clients are being reconnected, and we apologise for extended downtime the community is experiencing. Technicians are moving house-to-house and will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 10, 09:56:13 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Service to the majority of clients has been restored. The final batch of offline clients are being assisted on a case-by-case basis. Please keep an eye on your phone as technicians will contact you directly if access to your property is necessary. Thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Aug 9, 13:44:03 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Technicians are working to restore connections across the network, and clients are restoring in small batches. These repairs will continue during the evening. They are addressing faults individually, and this will take time. The technicians will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 8AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 10, 06:16:23 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Kwa-Guqa Repairs are ongoing, and technicians are moving street-by-street to assist clients. We apologise for the time this is taking, however thorough investigations are required to isolate the faults. Please keep an eye on your phone - our technicians will contact you directly if access to your property is necessary. Thank you for your patience. Next update: 12PM or sooner. <https://netninenine.co.za/get-in-touch/>.

Duration: 1 day, 2 hours and 9 minutes

Affected Components: Boitekong

Aug 7, 06:40:09 GMT+0
Identified - 🚨Net Nine Nine Maintenance Update🚨 Boitekong Our technical team is back on site working on restoring service to the community. The cause of the network disruption is due to a damaged cable during external construction work. Our team are working on restoring service as quickly as possible. Further updates will be shared as progress continues. Next update: 11AM or sooner. <https://netninenine.co.za/get-in-touch/>.

Aug 6, 12:15:27 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Boitekong Our team is aware of the ongoing outage in the area and are currently investigating the cause of disruption. We sincerely apologise for the inconvenience and appreciate your patience and understanding as our technicians work to restore services as quickly and safely as possible. Next update: 17:00 <https://netninenine.co.za/get-in-touch/>.

Aug 6, 17:58:10 GMT+0
Monitoring - 🚨Net Nine Nine Notice🚨 Boitekong New cables are currently being installed and extra teams have been sent to Boitekong from Gauteng to speed repairs. We currently do not anticipate reconnection tonight. Thank you for your patience. Further updates will be provided as restoration efforts continue. Next update: 8AM <https://netninenine.co.za/get-in-touch/>.

Aug 6, 14:47:06 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Boitekong Our team remains on site and is currently rerouting and relocating the cable as part of the ongoing service restoration process. This is a critical step in restoring connectivity to the affected area and work is progressing steadily. Our team remains committed to restoring services to all affected clients as quickly and safely as possible. Further updates will be provided as restoration efforts continue. Next update: 20:00 <https://netninenine.co.za/get-in-touch/>.

Aug 7, 09:11:00 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Boitekong Our technical team remains onsite following the vandalism incident and is progressing with the restoration work. The team is currently installing the manhole (MH) as part of the repair process in preparation for the next phase of the restoration. Next update: 2PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 11:59:23 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Boitekong Our technical team has successfully completed the installation of the manhole, and the fibre splicing process is now well underway. As the splicing progresses, services will begin restoring in phases. Once the work has been completed, the team will conduct final testing to ensure network stability before confirming full service restoration. Next update: 5PM <https://netninenine.co.za/get-in-touch/>.

Aug 7, 14:24:13 GMT+0
Resolved - 🚨Net Nine Nine Notice🚨 Boitekong Service to your area has been restored. Thank you for your patience..

Duration: 5 hours and 24 minutes

Affected Components: Ga-Rankuwa

Aug 6, 09:29:48 GMT+0
Investigating - 🚨Net Nine Nine Notice🚨 Ga Rankuwa Our team is aware of the ongoing outage in the area and are currently investigating the cause of disruption. We sincerely apologise for the inconvenience and appreciate your patience and understanding as our technicians work to restore services as quickly and safely as possible. Next update: 14:00 <https://netninenine.co.za/submit-a-ticket/>.

Aug 6, 11:46:05 GMT+0
Identified - 🚨Net Nine Nine Notice🚨 Ga Rankuwa Our team is currently on site carrying out fault tracing to accurately identify the affected section of the network. This is an important step in the restoration process and will enable our technicians to proceed with the necessary corrective work. We apologise for the inconvenience caused and sincerely appreciate your patience and understanding. Further updates will be provided as progress continues. Next update: 17:00 <https://netninenine.co.za/submit-a-ticket/>.

Aug 6, 14:54:09 GMT+0
Resolved - This incident has been resolved..

Duration: 6 hours

Affected Components: Kwa-Guqa

Aug 3, 08:23:03 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Kwa Guqa Date: 05 August, Wednesday 2026 Time: 00:00 AM Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Aug 4, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 5, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 9 minutes

Affected Components: Musina

Jul 21, 07:22:57 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jul 21, 07:31:33 GMT+0
Completed - Maintenance has completed successfully..

Duration: 3 days and 4 hours

Affected Components: Hendrina, Boitekong, Hammanskraal

Jul 10, 13:34:23 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Hammanskraal Hendrina Boitekong Date: 14 July, Tuesday to 17 July, Friday 2026 Times: 00:00 AM to 04:00 AM Please be advised that software upgrades will be carried out in Hendrina, Hammanskraal, and Boitekong. During this maintenance, each client will experience interruptions to their internet service while their connection is being upgraded. The downtime is expected to last no longer than 2 hours and services are expected to restore automatically once the upgrade has been completed. Please note that the upgrade will take place over the period of 4 days from 14 July, Tuesday to 17 July, Friday. Clients can expect to experience an average of up to 2 hours of downtime during the above mentioned scheduled maintenance window while the migration process is completed. We apologise for any inconvenience this may cause and appreciate your patience and understanding as we work to improve our network. <https://netninenine.co.za/get-in-touch/>.

Jul 13, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 17, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 7 hours

Affected Components: Kwamhlanga

Jul 1, 14:21:25 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 KwaMhlanga Date: 01 July, Wednesday to 02 July, Thursday Time: 11:00 PM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience. <https://netninenine.co.za/get-in-touch/>.

Jul 1, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 2, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 day and 20 hours

Affected Components: Hammanskraal

Jun 2, 22:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Hammanskraal Date: 3 June 2026, Wednesday Time: 00:00 to 06:00 Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..

Jun 4, 12:13:57 GMT+0
Identified - 🚨Net Nine Nine Maintenance Update 🚨 Hammanskraal While services in the area are gradually being restored, some clients still remain offline. Our team is still on site actively working to identify and resolve the remaining issues. We appreciate your patience and understanding as we continue restoration efforts. Further updates will be provided as progress is made. Next Update: 17:00.

Jun 4, 14:42:14 GMT+0
Identified - 🚨Net Nine Nine Maintenance Update 🚨 Hammanskraal Connectivity is gradually being restored across the affected area, however, a number of clients are still experiencing service interruptions. Our technicians remain on site and are continuing to investigate and address the outstanding faults. Thank you for your continued patience as work progresses. Additional updates will be shared as more information becomes available. Next Update: 20:00.

Jun 4, 18:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 2, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 3, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours and 30 minutes

Affected Components: Hammanskraal

May 7, 21:30:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Hammanskraal Date: 07 May, Thursday to 08 May, Friday Time: 11:30 PM to 06:00 AM Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..

May 7, 21:30:01 GMT+0
Identified - Maintenance is now in progress.

May 8, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 4 hours

Affected Components: Rocklands

Apr 28, 00:00:00 GMT+0
Identified -  Net Nine Nine Maintenance  Rocklands Date: 28 April, Tuesday Time: 02:00 to 04:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..

Apr 28, 04:00:00 GMT+0
Completed - Maintenance has completed successfully..

Duration: 6 hours

Affected Components: Hammanskraal

Apr 27, 22:00:00 GMT+0
Identified -  Net Nine Nine Maintenance  Hammanskraal Date: 28 April, Tuesday Time: 00:00 to 06:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..

Apr 28, 04:00:00 GMT+0
Completed - Maintenance has completed successfully..

Duration: 6 hours

Affected Components: Hebron

Apr 27, 22:00:00 GMT+0
Identified -  Net Nine Nine Maintenance  Hebron Date: 28 April, Tuesday Time: 00:00 to 06:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..

Apr 28, 04:00:00 GMT+0
Completed - Maintenance has completed successfully..

Duration: 6 hours

Affected Components: Botshabelo

Apr 26, 12:00:00 GMT+0
Identified - 🚨 Net Nine Nine Maintenance Notice 🚨 Botshabelo Date: 26 April 2026, Sunday Time: 14:00 - 20:00 Please be advised that clients may experience service downtime during this period. There has been a delay in the maintenance process, and updates will be provided accordingly. Any further developments will be communicated promptly. We appreciate your patience and understanding..

Apr 26, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 26, 18:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours and 30 minutes

Affected Components: Bhekuzulu

Apr 26, 05:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Bhekuzulu Date: 26 April, Sunday Time: 07:00 to 13:30 Please be advised that clients may still experience service downtime during this period. Any delays or updates will be communicated promptly. We sincerely apologise for the inconvenience caused and thank you for your patience..

Apr 26, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 26, 11:30:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours and 30 minutes

Affected Components: Botshabelo

Apr 22, 22:00:00 GMT+0
Identified - 🚨 Net Nine Nine Maintenance 🚨 Botshabelo Date: 23 April, Thursday 00:00-02:30am Please be advised that clients may experience service downtime during this period. Any delays or further updates will be communicated promptly. We sincerely apologise for the inconvenience caused and appreciate your patience..

Apr 22, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 23, 00:30:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours and 30 minutes

Affected Components: Thaba Nchu

Apr 22, 22:00:00 GMT+0
Identified - 🚨 Net Nine Nine Maintenance 🚨 Thaba Nchu Date: 23 April, Thursday 00:00-02:30am Please be advised that clients may experience service downtime during this period. Any delays or further updates will be communicated promptly. We sincerely apologise for the inconvenience caused and appreciate your patience..

Apr 22, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 23, 00:30:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours

Affected Components: Queenstown

Apr 22, 22:00:00 GMT+0
Identified - 🚨 Net Nine Nine Maintenance 🚨 Queenstown – Umlungisi Date: 23 April, Thursday 00:00-06:00am Please be advised that clients may experience service downtime during this period. Any delays or further updates will be communicated promptly. We sincerely apologise for the inconvenience caused and appreciate your patience..

Apr 22, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 23, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours

Affected Components: Thaba Nchu, Kwamhlanga, Queenstown, Emzinoni, Hebron, Boitekong, Mthatha, Botleng, Thabong, Botshabelo, Mhluzi, Hendrina, Westonaria, Thohoyandou, Ga-Rankuwa, Sakhile, Simunye, Empangeni, Bhekuzulu, Kwa-Guqa, Hammanskraal, Rocklands, Phuthaditjhaba, Umlazi

Apr 22, 22:00:00 GMT+0
Identified - 🚨 Net Nine Nine Maintenance 🚨 Phuthaditjhaba Date: 23 April, Thursday 00:00-06:00 AM Please be advised that clients may experience service downtime during this period. Any delays or further updates will be communicated promptly. We sincerely apologise for the inconvenience caused and appreciate your patience..

Apr 22, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 23, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours

Affected Components: Thohoyandou

Apr 19, 22:00:00 GMT+0
Identified - 🚨 Net Nine Nine Maintenance Notice 🚨 Thohoyandou Date: 20 April 2026, Monday Time: 00:00 - 06:00 Please be advised that clients may experience service downtime during this period. There has been a delay in the maintenance process, and updates will be provided accordingly. Any further developments will be communicated promptly. We appreciate your patience and understanding..

Apr 19, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 20, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours

Affected Components: Hebron

Apr 3, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 3, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 3, 00:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Hebron Date: 3 April 2026, Friday Time: 02:00 - 04:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..

Duration: 4 hours

Affected Components: Thaba Nchu

Mar 31, 00:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Thaba-Nchu Date: 31 March 2026, Tuesday Time: 02:00 - 06:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..

Mar 31, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 31, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours

Affected Components: Boitekong

Mar 22, 22:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Boitekong Date: 23 March 2026, Monday Time: 00:00 - 06:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..

Mar 22, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 23, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours

Affected Components: Emzinoni, Hendrina

Mar 19, 22:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Hendrina Emzinoni Date: 20 March 2026, Friday Time: 12:00 - 06:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..

Mar 19, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 20, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours

Affected Components: Hammanskraal

Mar 9, 22:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Mandela Park Date: 10 March 2026, Tuesday Time: 00:00 - 06:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..

Mar 9, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 10, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours

Affected Components: Empangeni

Feb 10, 22:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Empangeni Date: 11 February 2026, Wednesday Time: 00:00 - 06:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..

Feb 10, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 11, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 4 hours

Affected Components: Rocklands

Feb 2, 00:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Rocklands Date: 02 February 2026, Monday Time: 02:00 - 06:00 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..

Feb 2, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 2, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 hour and 30 minutes

Affected Components: Thohoyandou

Jan 28, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 28, 21:30:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 28, 20:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Thohoyandou Date: 28 January, Wednesday Time: 22:00 - 23:30 Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly..

Duration: 6 hours

Affected Components: Westonaria

Jan 18, 22:00:00 GMT+0
Identified - 🚨Net Nine Nine Maintenance🚨 Westonaria Date: 19 January, Monday Time: 00:00 AM - 06:00 AM Please be advised that clients may experience service downtime during this period. Any delays or updates will be communicated promptly.

Jan 18, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 19, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.