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Affected
Degraded performance from 5:37 PM to 2:28 PM
- ResolvedResolvedThis incident has been resolved.
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Mhluzi
The team has detected a cable with high losses resulting in the intermittence during peak hours and technicians have returned to site to work on the cable. We sincerely apologise for the extended inconvenience and appreciate your patience. Further updates will be shared as the repair progress continues.
Next Update: 5pm
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Mhluzi
The team has detected a cable with high losses resulting in the intermittence during peak hours and technicians have returned to site to work on the cable. We sincerely apologise for the extended inconvenience and appreciate your patience. Further updates will be shared as the repair progress continues.
Next Update: 11am
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Mhluzi
There is intermittent network disruptions due to an issue with our national link resulting in packet losses during peak hours. Our technical team is currently on site and actively working to restore full services to the area as soon as possible. We sincerely apologise for any inconvenience this may cause and appreciate your patience. Further updates will be shared as the repair progress continues.
Next Update: 8am
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Mhluzi
There is intermittent network disruptions due to an issue with our national link resulting in packet losses during peak hours. Our technical team is currently on site and actively working to restore full services to the area as soon as possible.We sincerely apologise for any inconvenience this may cause and appreciate your patience. Further updates will be shared as the repair progress continues.
Next Update: 20:00
- UpdateUpdate
🚨 Net Nine Nine 🚨
Mhluzi
During peak usage times clients may experience slower connection speeds. We appreciate your patience as we work to ensure the best possible service for all our clients. Our team is continuously working on improving performance. We'll keep everyone updated on the progress.
Next Update: 17:00
- IdentifiedIdentified
🚨Net Nine Nine Notice🚨
Mhluzi
The team is continuing to address the remaining affected links and is closely monitoring its performance to ensure continued reliability. We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding.
Next Update: 11:00
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Mhluzi
The team is continuing to address the remaining affected links and is closely monitoring its performance to ensure continued reliability. We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding.
Next Update: 8am
- UpdateUpdate
The team is continuing to address the remaining affected links and is closely monitoring its performance to ensure continued reliability. We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding.
Next Update: 8pm
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Mhluzi
The team is continuing to address the remaining affected links and is closely monitoring its performance to ensure continued reliability. We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding.
Next Update: 5pm
- MonitoringMonitoring
Our technical team has successfully stabilized the network and is closely monitoring its performance to ensure continued reliability. We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding.
Next Update: 2pm
- InvestigatingInvestigating
Our technical team is still on the ground investigating the cause the network disruption. The team is working tirelessly to get everything back up and running. We truly appreciate your patience and will keep you updated as we make progress.
Next Update: 11AM
- IdentifiedIdentified
🚨Net Nine Nine Notice🚨
Mhluzi
Our technical team is still on the ground investigating the cause the network disruption. The team is working tirelessly to get everything back up and running. We truly appreciate your patience and will keep you updated as we make progress.
Next Update: 11AM
- InvestigatingInvestigating
🚨Net Nine Nine Notice🚨
Mhluzi
Our engineers are on the ground and investigations are already underway. The team is working tirelessly to get everything back up and running. We truly appreciate your patience and will keep you updated as we make progress.
Next Update: 8pm
- IdentifiedIdentified
🚨Net Nine Nine Notice🚨
Mhluzi
Our engineers are on the ground and investigations are already underway. The team is working tirelessly to get everything back up and running. We truly appreciate your patience and will keep you updated as we make progress.
Next Update: 5pm
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Mhluzi
We are aware of the intermittence issues that are being experienced in the area during peak hours. Our team is working on restoring full service to your network.
Next update: 2pm
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Mhluzi
We are aware of the intermittence issues that are being experienced in the area. Our team is working on restoring full service to your network.
Next update: 11am
- InvestigatingInvestigatingWe are currently investigating this incident.