NetNineNine - Boitekong Outage – Incident details

🚨 Net Nine Nine Notice 🚨

Boitekong

Service to the area has been restored. Thank you for your patience.

If you are still offline, please log a ticket using this link and our Support Team will assist you: https://netninenine.co.za/submit-a-ticket/

🚨 Net Nine Nine Notice🚨

Boitekong

Our technical team is back on-site working on restoring service to the community. The team is continuing their operations of installing new infrastructure, and we would like to assure the community that the team is actively working on restoring service as quickly & safely as possible.

Next update: 11AM

https://netninenine.co.za/submit-a-ticket

🚨 Net Nine Nine Notice🚨

Boitekong

Our technical team has identified the cause of the network disruption as a damaged fibre cable resulting from maintenance work in the area. The team is currently on-site assessing the extent of the damage and preparing to begin restoration efforts.

Next update: 5PM

https://netninenine.co.za/submit-a-ticket