NetNineNine - KwaMhlanga – Incident details

🚨Net Nine Nine Notice 🚨

KwaMhlanga

Service to the area has been restored. Thank you for your patience.

If you are still offline, please log a ticket using this link and our Support Team will assist you: https://netninenine.co.za/submit-a-ticket/

🚨 Net Nine Nine Notice 🚨

KwaMhlanga

The site has now been restored, and services are back online. Our team is actively monitoring network stability to ensure a consistent and reliable connection for all clients.

Thank you for your patience and understanding during the outage.

Next Update: 11AM

🚨Net Nine Nine Notice 🚨

KwaMhlanga

Our backhaul provider is currently experiencing a break in connection on their network, as both links into the area are offline. Multiple teams are on site working to restore connection, and we hope to have service restored during the course of the night. Thank you for your patience during this outage.

Next update: 8AM

🚨Net Nine Nine Notice 🚨

KwaMhlanga

Our team is still on-site investigating the cause of the network instability. Additional resources have been deployed to assist with the investigation and accelerate the resolution process. We apologise for the inconvenience this has caused and we assure the community that restoring service is our priority.

Next update: 20:00