NetNineNine - Kagiso (Extension 12 and Rietvallei) – Incident details

🚨 Net Nine Nine Notice 🚨

Kagiso

Most clients have been restored. The final batch of affected clients are being handled on a case-by-case basis. Our technicians will contact you directly if access to your home is required.

Thank you for your patience.

🚨 Net Nine Nine Notice 🚨

Kagiso (Extension 12 and Rietvallei)

Our technical team is still on-site working on restoring service to the remaining affected clients. The team have located the fault and have begun restoration efforts.

Next update: 5PM

🚨 Net Nine Nine Notice 🚨

Kagiso (Extension 12 and Rietvallei)

Our technical team is still on-site working on restoring service to the remaining affected clients. The team is investigating the cause of the ongoing network disconnection affecting the remaining clients.

Next update: 2PM

🚨 Net Nine Nine Notice 🚨

Kagiso (Extension 12 and Rietvallei)

Our technical team is en route to continue restoration efforts for the community. Significant progress was made overnight, with service successfully restored to many clients. This morning, the team will conduct further investigations to identify the cause of the ongoing network disconnection affecting the remaining clients.

Next update: 11AM.

🚨 Net Nine Nine Notice 🚨

Kagiso (Extension 12 and Rietvallei)

Most clients have been restored, but efforts to restore connection for the rest of clients are still underway.

Next update: 8AM.

🚨 Net Nine Nine Notice 🚨

Kagiso (Extension 12 and Rietvallei)

Splicing to restore connection is underway. We aim to have all clients restored tonight, but any delays will be communicated at the times indicated below.

Next update: 8PM or sooner.