Affected
Major outage from 7:01 AM to 6:06 PM
Major outage from 7:01 AM to 6:06 PM
- ResolvedResolvedThis incident has been resolved.
- UpdateUpdate
Net Nine Nine Notice
Umlazi
All affected lines in the area are gradually restoring and our team is still on the ground moving street to street in an effort to bring full services to the region. Thank you for bearing with us. We'll continue to provide updates on the progress.
Next Update: 20:00
- UpdateUpdate
Net Nine Nine Notice
Umlazi
All affected lines in the area are gradually restoring and our team is still on the ground moving street to street in an effort to bring full services to the region. Thank you for bearing with us. We'll continue to provide updates on the progress.
Next Update: 17:00
- UpdateUpdate
Net Nine Nine Notice
Umlazi
Our technical team is currently moving street by street to restore the remaining affected lines. Thank you for your patience as we work to bring everyone back online as quickly as possible.
Next Update: 14:00
- UpdateUpdate
Net Nine Nine Notice
Umlazi
Our team is back on site this morning to restore all remaining affected lines. We'll continue to keep everyone updated on the repair progress. We sincerely apologise for the extended downtime.
Thank you for your patience.
Next Update: 11:00
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Umlazi
Connectivity is steadily returning in the affected area as more lines are gradually being restored. Our team is still actively monitoring the situation and addressing any remaining issues to ensure a full and stable restoration for all clients. Thank you for your continued patience and understanding while we work to restore services.
Next Update: 08:00am
- UpdateUpdate
Net Nine Nine Notice
Umlazi
Connectivity is steadily returning in the affected area as more lines are gradually restoring. Our team is still actively monitoring the situation and addressing any remaining issues to ensure a full and stable restoration for all clients.Thank you for your continued patience and understanding while we work to restore services.
Next Update: 20:00
- UpdateUpdate
Net Nine Nine Notice
Umlazi
Splicing is currently underway on site and our team is working diligently to bring services back online in the area as soon as possible. We sincerely apologise for downtime and thank you for your patience.
Next Update: 17:00
- UpdateUpdate
Net Nine Nine Notice
Umlazi
Trenching on site is in progress. Our team is still hard at work and will continue with floating as soon as this phase is complete. We sincerely apologise for the extended downtime and appreciate your patience and understanding.
Next Update: 14:00
- UpdateUpdate
🚨 Net Nine Nine Notice 🚨
Umlazi
Our team is back on-site working diligently to resolve the issue, and we aim to have all services restored as soon as possible. We truly appreciate your patience and understanding during this time.
Next Update: 11am
- UpdateUpdate
🚨 Net Nine Nine Notice 🚨
Umlazi
We’re currently experiencing delays on-site due to municipal infrastructure damage. Our team is working diligently to resolve the issue, and we aim to have all services restored as soon as possible. We truly appreciate your patience and understanding during this time.
Next Update: 8am
- UpdateUpdate
🚨 Net Nine Nine Notice 🚨
Umlazi
We’re currently experiencing delays on-site due to municipal infrastructure damage. Our team is working diligently to resolve the issue, and we aim to have all services restored as soon as possible. We truly appreciate your patience and understanding during this time.
Next Update: 8pm
- UpdateUpdate
🚨 Net Nine Nine Notice 🚨
Umlazi
Clients are gradually restoring as we continue to work on site and we hope to have all services restored soon. Your patience is appreciated.
Next Update: 5pm
- UpdateUpdate
🚨 Net Nine Nine Notice 🚨
Umlazi
Our technical team is on site and has continued making significant progress in restoring service to the community. The disruption, caused by vandalism, resulted in major infrastructure damage. The majority of clients have already been reconnected, and our team will resume work on the remaining affected clients. We assure the community that full service restoration remains a top priority, and our team is actively working to reconnect all clients.
Next Update: 2pm
- UpdateUpdate
🚨 Net Nine Nine Notice 🚨
Umlazi
Our technical team is back on site and has continued making significant progress in restoring service to the community. The disruption, caused by vandalism, resulted in major infrastructure damage. The majority of clients have already been reconnected, and our team will resume work on the remaining affected clients. We assure the community that full service restoration remains a top priority, and our team is actively working to reconnect all clients.
Next Update: 11am
- UpdateUpdate
Our technical team has made significant progress in restoring service to the community. The disruption, caused by vandalism, resulted in major infrastructure damage. The majority of clients have been reconnected, and our team will resume work on the remaining affected clients. We assure the community that full service restoration remains a top priority, and our team is actively working to reconnect all clients.
Next Update: 08:00
- UpdateUpdate
Our technical team has made significant progress in restoring service. The disruption, which was caused by vandalism, resulted in major infrastructure damage. Splicing is underway, and most clients have been reconnected. The team is now focused on restoring service to the remaining affected customers. Thank you for your patience.
Next Update: 18:00
- IdentifiedIdentified
Our technical team is still on the ground working to restore service to the community. The network disruption is caused by vandalism, which resulted in significant damage to the infrastructure. Splicing is well underway, and the team is progressing as quickly and safely as possible. We understand the inconvenience this has caused and we assure all clients that resolving this issue is a priority.
Next Update: 14:00
- InvestigatingInvestigating
Our technical team is actively working on-restoring service to the community. We sincerely apologise for the inconvenience, and assure all clients that restoring their network remains a top priority for us.
Next Update: 11:00
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Umlazi
Network restoration efforts are currently underway, and we sincerely apologise for the extended downtime. We understand how disruptive this has been and deeply regret the inconvenience caused. Please rest assured that our team is working urgently and with the utmost commitment to restore your service as quickly as possible
Next Update: 08:00
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Umlazi
Network restoration efforts are currently underway, and we sincerely apologise for the extended downtime. We understand how disruptive this has been and deeply regret the inconvenience caused. Please rest assured that our team is working urgently and with the utmost commitment to restore your service as quickly as possible
Next Update: 20:00
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Umlazi
Network restoration efforts are currently underway, and we sincerely apologise for the extended downtime. Thank you for your patience while our team works to resolve the issue.
Next Update: 17:00
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Umlazi
Network restoration efforts are currently underway, and we sincerely apologise for the extended downtime. Thank you for your patience while our team works to resolve the issue.
Next Update: 14:00
- UpdateUpdate
We sincerely apologise for the network disruption the community of Umlazi has been experiencing. Our team has confirmed that the network disruption is caused by vandalism to essential infrastructure. We are working tirelessly to restore full connectivity as quickly as possible
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Umlazi
The team remains on site working diligently to repair the joints. Thank you for your understanding while we complete these essential fixes.
Next Update: 08:00am
- UpdateUpdate
🚨Net Nine Nine Notice🚨
Umlazi
The team remains on site working diligently to repair the joints. Thank you for your understanding while we complete these essential fixes.
Next Update: 20:00
- IdentifiedIdentified
Net Nine Nine Notice
Umlazi
The team remains on site working diligently to repair the joints. Thank you for your understanding while we complete these essential fixes.
Next Update: 17:00
- InvestigatingInvestigating
Technical team is back on-site working actively to restore service to the remaining affected clients. We sincerely apologise for the inconvenience caused and we thank you for your patience as we work to restore the remaining affected lines
Next Update: 11:00
- UpdateUpdate
Net Nine Nine Notice
Umlazi
Our technicians will return back on site early tomorrow morning to resume repair work. We sincerely apologise for the inconvenience caused and we thank you for your patience as we work to restore the remaining affected lines
Next Update: 08:00
- UpdateUpdate
🚨 Net Nine Nine Notice🚨
Umlazi
Technicians remain on-site and are actively working to restore service to the community. They are currently replacing the last joint, and once that work is complete, they will begin the splicing process.
Next Update: 8pm
- UpdateUpdate
Technicians remain on-site and are actively working to restore service to the community. They are currently replacing the joints, and once that work is complete, they will begin the splicing process.
Next Update: 5pm
- UpdateUpdate
🚨 Net Nine Nine Notice🚨
Umlazi
Technicians are actively working on repairing the damage on site to ensure that we restore services at the soonest. Apologies for any inconvenience caused and thank you for your patience.
Next Update: 2pm
- UpdateUpdate
🚨 Net Nine Nine Notice🚨
Umlazi
Technicians are back on site this morning to continue with repairs. Apologies for any inconvenience caused and thank you for your patience.
Next Update: 11am
- UpdateUpdate
🚨 Net Nine Nine Notice🚨
Umlazi
Services are gradually restoring and we hope to have all clients restored soon as repairs progress.
Next Update: 8AM
- UpdateUpdate
Net Nine Nine Notice
Umlazi
Our team is actively still working on splicing the joints. Thank you for your patience as we continue progressing with the work.
Next Update: 20:00
- UpdateUpdate

Net Nine Nine Notice

Umlazi
Our team has successfully pulled the slack for the feeder and is now moving on to splicing the joints. Thank you for your patience as we continue progressing with the work.
Next Update: 17:00
- IdentifiedIdentified
Net Nine Nine Notice
Umlazi
The team is currently investigating the connectivity problems affecting users in the area. Our technicians are also running traces at the POP to pinpoint the cause and are working toward a resolution. Thank you for your patience.
Next Update: 14:00
- InvestigatingInvestigating
Net Nine Nine Notice
Umlazi
Our team is aware of the ongoing connectivity issues that clients are currently experiencing. We are working on a fix and will keep everyone updated on the repair progress. We sincerely apologise for the downtime. Thank you for your patience.
Next Update: 11:00
