NetNineNine - Kwa Guqa Outage – Incident details

🚨Net Nine Nine🚨

Kwa-Guqa

Connection to all affected clients have been restored. Thank you for your patience!

🚨 Net Nine Nine Notice🚨

Kwa Guqa

The area is still experiencing an ongoing outage. Our team has identified a damaged cable and we are working on restoration.

We appreciate your patience and will keep you updated with any progress.

Next Update: 2pm

🚨 Net Nine Nine Notice🚨

Kwa Guqa

The area is still experiencing an ongoing outage. Our team is fully aware and will commence more technical work on ground so as to resolve the issue as quickly as possible. We appreciate your patience and will keep you updated with any progress.

Thank you for your ongoing patience.

Next Update: 11am

🚨 Net Nine Nine Notice🚨

Kwa Guqa

The area is still experiencing an ongoing outage. Our team is fully aware and will commence more technical work on ground so as to resolve the issue as quickly as possible. We appreciate your patience and will keep you updated with any progress. Thank you for your ongoing patience.

Next Update: 08:00

🚨 Net Nine Nine Notice🚨

Kwa Guqa

Splicing work is still underway on site as our technical team continues working to restore connectivity. We appreciate your patience during this challenging time and we'll continuously keep you posted.

Next Update: 20:00

🚨 Net Nine Nine Notice🚨

Kwa Guqa

Our technical team is still actively investigating the ongoing issue affecting connectivity. Preliminary findings suggest that a potential fibre break from our side. We understand how frustrating this is and we truly appreciate your patience as we work toward a full restoration.

Next Update: 17:00