NetNineNine - Botleng Outage – Incident details

Botleng experiencing major outage

Botleng Outage

Identified
Major outage
Started about 23 hours ago

Affected

Botleng

Major outage from 7:19 AM to 12:00 AM

Updates
  • Update
    Update

    Technicians are still working to restore connection to the area. Clients are gradually coming back online, and we wish to have all clients connected by the end of the day.

    Next update: 11:00

  • Update
    Update

    Technicians are still working to restore connection to the area. All efforts are being made to resolve the identified faults, and service will be fully restored once all issues have been addressed.

    Next update: 08:00

  • Update
    Update

    Our technicians are continuing to work diligently to restore service to the area. All efforts are being made to resolve the identified faults, and service will be fully restored once all issues have been addressed.

    Next update: 20:00

  • Identified
    Identified

    Technicians have identified one of the breaks causing the network disruption in the area and have begun repair work. Once this has been resolved, they will continue to monitor the network and investigate any remaining issues to ensure full restoration of service

    Next update: 17:00

  • Update
    Update

    Technicians are currently on-site and actively investigating the cause of the service disruption. Restoration efforts will commence as soon as the issue has been identified.

    Next update: 14:00

  • Investigating
    Investigating

    We are aware of the network disruption affecting your area. Technicians are en-route to investigate and restore the service.

    Next update: 11:00