Service to the area has been restored. Affected clients will be handled on a case by case basis. We sincerely apologise for the inconvenience this may have caused.
Update
Update
Technicians are going house-to-house checking the network service. They will be inspecting and testing individual connections to ensure all lines are functioning properly. We appreciate your cooperation and patience as we work to fully restore and stabilise the service.
Next Update: 17:00
Update
Update
Technicians are actively replacing the faulty cables with new ones. Once this process is complete, testing will occur. We hope to have restored service to all affected clients by the end of the day.
Next Update: 14:00
Identified
Identified
Technicians have identified the fault and are working at restoring the network to the area. We sincerely apologise for the inconvenience this has caused.
Next Update: 08:00
Investigating
Investigating
Technicians are on site working to restore your network. We sincerely apologise for the inconvenience.
